Items where Author is "2104411035, Gilang Ramadhan"
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2104411035, Gilang Ramadhan (2025) ANALISIS PENGARUH E-SERVICE QUALITY TERHADAP CUSTOMER LOYALTY PENGGUNA SUPER APP BYOND BY BSI MELALUI CUSTOMER SATISFACTION DENGAN METODE E-SERVQUAL. D4 thesis, Politeknik Negeri Jakarta.